Frequently Asked Questions (FAQ)
How can I order as a private customer?
To which countries do you deliver?
We deliver to the following countries:
Germany incl. German islands, Austria and Switzerland as well as Belgium, Bulgaria, Czech Republic, Switzerland, Denmark, Estonia, Finland, France, Great Britain, Greece, Ireland, Italy, Croatia, Luxembourg, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Spain and Hungary.
In addition, we have distribution partners in Russia, Portugal and HongKong.
Dispatch possibilities to other countries also exist and are examined in individual cases due to their dependence on quantity and type of delivery. Ask us for the possibilities.
I live in a country that you do not deliver to. Is there still a way to order?
There is a way to ship to offshore addresses via freight forwarding, e.g. Shop & Ship by aramex.
Not the answer to your question?
Please send us your question via our contact form and we will come right back to you with answer.